So Tammy and I went out today on a hunt for the beef and string beans that she has been craving. She saw a menu for one place at a gas station she frequented and we walked in there, looked at their menu and smelled their 5 day old deteriorated grease, so we immediately walked out of there. Then I decided on another place, drove there, and they were closed on Tuesdays of all days, then I drove to Fungs.
Fungs is located in an old Pizza Hut that they dressed up to look Chinese. It has Chinese statues and carvings adorning the walls and in front they have a display case with cooked duck and chickens hanging inside. We were greeted by a friendly waitress and when we were being directed to our table we noticed the duck, and I told Tammy that they had duck. The waitress asked if we wanted duck, and we said no, just observing. We were seated and presented with three menus. Two was the Americanized Chinese and one was the traditional Chinese menu. Why they didn’t give us two menus is beyond me.
It was a cold windy day and when the hostess asked what we wanted to drink I asked about their teas. They had green, jasmine, and oolong. I decided on oolong and Tammy jasmine. They were served in white teapots and we were given a tea cup to drink out of. The teas were the common teas you can pick up at the asian market down the street. They were good and tasty but not special.
We looked over the menus and Tammy saw that they had her beef with beans and decided on that almost immediately. When the waiter came to take our order and she asked for the string beans he said that they didn’t have any, that they are out of season and suggested either the snow peas or snow pea tips. She reluctantly decided on the snow peas with beef and fried rice. I was really wanting to try something on the traditional menu however everything on the menu in the vegetable and we did talk to the waiter for a good 5 minutes trying to get something to meet my dietary restrictions. I wanted to try something traditional but he stated that most of the sauces are pre made and they aren’t able to modify those. I then asked about the garlic eggplant and he said it is made with oyster sauce but will check to see if it can be made without. I asked him to add tofu to it so I can try the way they make their tofu in case I like it and decide to come back. So he took my order and knowing that I don’t eat meat or oyster sauce I also ordered an order of spring rolls. He mentioned that there is only two rolls an order and I said that is fine and he added that to our order.
After the waiter left Tammy decided that she wanted to try some of the snow pea tips and we called the waiter over and she asked if she could have some in there. The waiter didn’t seem to think that was possible and said that they couldn’t in any way add any of the tips to her order. It was about this time that the spring rolls came out and they looked kind of odd and dark but they were nice and crispy so I put one on my plate, scooped out some of the duck sauce and put that on my plate and put the spring roll in the sauce and bit into it. When I took the spring roll away from my mouth I was greeted with ground up meat inside and immediately spit out what was in my mouth before I could take a bite, slobbering on myself at the same time. We then called over the waiter and told him we didn’t want these they have meat in them and he kind of shrugged it off and left with the spring rolls still on the table.
Our food came shortly after that. Tammy thought her dish was good, and liked the flavor of the dish. She did like the snow peas, but they just weren’t the string beans she has been craving lately. The fried rice looked like they took a scoop of steamed rice and tossed soy sauce in it. The rice kernels didn’t look like they were fried at all, there wasn’t any of the usual ingredients you would find in fried rice. Just rice and soy sauce. She was disappointed in that. She liked the water chestnuts and the taste of the beef.
My garlic eggplant and tofu was good as well. I could have stood to have it be hotter but with the five minutes I spent trying to find something to eat and explaining my diet to the waiter I forgot to ask for it extra spicy. I liked the way they cooked the tofu. It was fried and was not soft and mushy in the middle. The eggplant was cut in finger sized bites and was cooked throughout but not mushy. I did not see or taste any garlic in the dish at all, however after we left and I belched I could taste the garlic then. I am guessing that they used garlic powder. The dish was mostly eggplant and tofu with a few scallions and ginger slices scattered throughout. You could see bits of red pepper flakes in it but I couldn’t taste any heat in it. The rice was steamed perfectly as you would expect from an Asian restaurant. The dish was served in a glass pie pan which I thought was unusual.
Throughout our meal Tammy and I have softly mentioned to the waiter several times that we did not want the spring rolls. When the hostess came to take my plate it was mentioned again. She took my bit into spring roll but left hers on the table and we looked at each other like wtf? She took mine but not hers. When the hostess brought our bill I saw that the spring rolls were still on the bill and pointed to them said that the spring rolls were to be removed because they had meat in them and we did not want them and she said she will have to ask to see if they can be removed. The waitress also dropped of a couple of fortune cookies and a layered coconut milk and red bean jelly dessert. I thought it was good, I could taste the sweet coconut milk layer, but the bean layer didn’t have any flavor. Tammy didn’t like the texture of it, I thought it was fine.
Shortly the waiter came out. He said something to the effect of: “I went ahead and took off the spring rolls this time. We normally don’t remove items off the bill because food costs us money too. You should know what you are ordering and it isn’t our fault you did not like them. Next time be sure you know what it is you are ordering”. I was flabbergasted and taken aback at this. He had the balls to chastise me because an item I ordered was not what I was expecting it to be, and because it had meat in it and I didn’t want it I should have had to pay for it anyway. It took everything I had to not come back at him and tell him I was a chef for 11 years and know what food cost is, how to calculate it and how to factor in things like food waste and how that is a part of the food cost and if a customer doesn’t like something a restaurant should accept that and either make something different or remove the item from the bill altogether. I bit my tongue, I didn’t cause a scene. It is complete and utter bullshit that a waiter, or an owner or anyone come out to a customer and say that to them. Especially an establishment like this. It isn’t like it is a three Michelin star establishment and the chef has his head so far up in the clouds that he thinks his shit don’t stink. Any hope of us being returning customers was just lost. Not only did they lose the $3.30 for the cost of the spring rolls but they also lost any money we would have given them by returning. I left the waiter $1 on a ~$23 ticket. The only reason why I left a dollar is because of the original helpfulness of him finding me something to eat.
This place is not veg friendly, and on top of that it is not customer service friendly, especially if you decide you don’t like something and want it off your bill. I can’t recommend this place at all. It left a very sour taste in my mouth and honestly the food didn’t blow my socks off either. It was good but not anything to write home to mom about. It is pretty sad considering all the positive reviews I read about this place from the various websites out there.
Fung’s can be found at:
3231 N Classen Blvd
Oklahoma City, OK 73118